Last updated: 1st October 2026
Metrion Biosciences Limited (company number 09669815), trading as Metrion Biosciences (Metrion, we, us or our), is a company registered in England and Wales. Our registered office is First Floor, Building 2, Granta Centre, Granta Park, Great Abington, Cambridge CB21 6AL, United Kingdom.
Metrion is the sole controller of the personal data described in this notice. This means that we decide why and how that personal data is used.
This notice explains how we collect and use personal data about visitors to our website at www.metrionbiosciences.com, people who make enquiries, contacts at prospective and existing customers, marketing contacts, event and webinar attendees, people who interact with us through social media or professional networks, and business contacts whose details we obtain from third party or public sources.
It does not apply to personal data that we process solely on a customer's instructions as its processor, or to employees and job applicants, who are covered by separate privacy information on our careers page.
Questions about this notice, requests to exercise data protection rights and data protection complaints should be sent to data@metrionbiosciences.com.
Depending on how you interact with us, we may collect and use the following personal data:
Please do not provide special category data or other sensitive information unless it is necessary and we have asked you to do so.
We use personal data only where data protection law permits us to do so. The main purposes and lawful bases are set out below. Separate rules governing electronic communications, cookies and similar technologies may require consent even where our later use of the personal data has another lawful basis.
| Activity | How we use personal data | Lawful basis |
| Enquiries and proposals | To respond to enquiries, arrange meetings, prepare proposals and take steps towards a contract. | Steps requested before entering into a contract, where you are a party to it; otherwise our legitimate interests in responding to enquiries and developing our business. |
| Services and customer relationships | To provide and administer services, manage projects and customer relationships, maintain records, invoice and receive payment, and provide support. | Performance of a contract, where you are a party to it; legal obligations; and our legitimate interests in administering services and customer relationships. |
| Business marketing and prospecting | To identify relevant organisations and professional contacts and send information about our services, news and events. | Consent where required; otherwise our legitimate interests in promoting our services to relevant professional audiences, subject to applicable electronic marketing rules and your right to object. |
| Events, webinars and recordings | To administer registrations and attendance, deliver and record events or webinars, make recordings or extracts available to attendees or other intended audiences, respond to questions, provide follow-up materials and improve future events. | Performance of a contract where applicable, consent where required, and our legitimate interests in organising and improving professional events. |
| Website cookies and analytics | To operate and secure our website, remember choices, diagnose faults, understand use and improve content. | Our legitimate interests in providing a secure and functioning website for strictly necessary activities; consent for non-essential analytics, advertising and similar technologies where required. |
| Email engagement | To assess delivery and engagement, understand content interests, segment communications, personalise content, adjust frequency, support sales follow-up and improve campaigns. | Consent where required for tracking technologies; and, where permitted, our legitimate interests in evaluating and improving relevant business communications. |
| Communications and feedback | To manage correspondence, social media interactions, surveys, complaints and requests to exercise data protection rights. | Legal obligations and our legitimate interests in communicating effectively, improving services and handling concerns. |
| Suppliers and business partners | To manage relationships with suppliers, consultants, collaborators and other business partners, including communications, contracting, purchasing, payments and administration. | Performance of a contract, where you are a party to it; legal obligations; and our legitimate interests in managing our business and professional relationships. |
| Scientific collaborations | To establish, manage and support scientific and research collaborations, including communicating with collaborators, coordinating activities, sharing research outputs and administering collaborative projects. | Performance of a contract, where you are a party to it; and our legitimate interests in developing and managing scientific collaborations and advancing scientific and research activities. |
| Security, legal compliance and claims | To protect our website, systems, business and people; prevent or investigate misuse; comply with law; and establish, exercise or defend legal claims. | Legal obligations and our legitimate interests in protecting our business, systems and legal rights. |
| Corporate transactions | To assess or complete an investment, financing, reorganisation, sale, merger or acquisition. | Our legitimate interests in managing corporate transactions, subject to appropriate confidentiality and safeguards. |
Where we rely on legitimate interests, we consider the benefit to Metrion and relevant customers or professional audiences, the nature and context of the data, the reasonable expectations of the individuals concerned and the safeguards available to them. You may contact us for further information about a relevant legitimate interests assessment.
We use HubSpot to send and manage certain emails. Where tracking is enabled, HubSpot may place a small invisible image, commonly called a tracking pixel, in an email. When the email is opened and images load, the pixel can record an open. HubSpot may also change links so that a selection is recorded before the recipient is redirected to the intended page.
Email tracking may apply to:
The information recorded can include the recipient or message identifier, delivery or bounce status, whether and when an email was opened, repeat opens, whether and when a link was selected, the selected URL and, where available, device or email client information. Open information is not always accurate because it depends on images loading and may be affected by email privacy features.
If you select a tracked link and visit our website, HubSpot may also collect website information, including IP address, timestamps, pages visited and online identifiers. Where identity tracking is enabled, HubSpot may associate that browsing information with the relevant contact record.
We use this information to monitor delivery, measure engagement and campaign effectiveness, understand which content is of interest, segment and personalise communications, adjust communication frequency, support sales follow-up, suppress inactive contacts and coordinate follow-up across our marketing and sales activities.
Where applicable law requires consent for email tracking, we rely on consent. Where the law permits anonymous or strictly necessary measurements without consent, they may be used for deliverability, security and service performance. Where we rely on consent, you may withdraw it at any time by unsubscribing from the relevant communications or contacting us. Withdrawal does not affect processing carried out before it and may mean that we stop sending the relevant emails.
We may share personal data, where necessary for the purposes described in this notice, with the following recipients:
Service providers acting as processors may use personal data only for the agreed purposes and subject to contractual and security requirements. Where another organisation acts as a separate or joint controller, its own privacy information may also apply. We do not sell personal data. We do not disclose personal data to an unrelated third party for its own direct marketing unless we have clearly explained this and obtained any consent required by law.
Depending on the law that applies and the circumstances, you may have the right to:
Your right to object to direct marketing You may object at any time to our use of your personal data for direct marketing, including related profiling. If you object, we will stop using your personal data for that purpose.
These rights are not absolute and may not apply in every case. We may need information to confirm your identity and clarify your request. We will respond within the period required by applicable law and will explain if an extension or exemption applies. You will not normally have to pay a fee.
You may unsubscribe from marketing emails at any time using the link in the email. To exercise another right, email: data@metrionbiosciences.com or write to the address in section 1, marked for the attention of the Privacy Contact.
If you have a concern about our use of your personal data, please contact us at data@metrionbiosciences.com. We will acknowledge a data protection complaint within 30 days, take appropriate steps to investigate it, keep you informed of progress where appropriate and provide an outcome without undue delay.
You may also complain to the UK Information Commission's Office. You can use the ICO complaint service or telephone 0303 123 1113. If you are in the European Economic Area, you may also complain to the data protection authority where you live or work, or where you consider an infringement occurred. Contacting us first does not affect your right to approach a regulator.